We love our mission: to bring you all the most awesome service ever that will win your hearts. Ever. In the pursuit of this goal, we worry about the minute-est details; work late nights and weekends and keep our ears open for all that you have to say to us.
And I now tell you why we keep doing this over and over again, tirelessly.
We do it because nothing else energizes us more than the honest expression of delight of a happy customer. It is fuel for our mind and soul and is the reason we step up our targets higher than before.
I wanted to share a very warm email we received this morning. And you will know exactly what I’ve been talking about.
We love you Jai, for the opportunity you give us.
On behalf of the awesome folks at Paytm
Paytm, one of the best recharging site i ever used. I came to know
about it from one of my friend. Before this, i faced so many problems
while recharging from other sites, for example recharge not done but
amount credited. There may be same problems in Paytm due to technical
issues but customer support is best among all the websites i used, not
the recharging ones but online shopping or net banking too. They
provide faster solutions not on their site but on facebook or paytm
In addition to this, they are gifting free coupons that to without
additional charges like delivery or handling. Many other sites offer
coupons but some charge is been levied by them. Secondly,
Paytm let us chose coupons of any amount regardless of recharge value,
its like double benefit. Whether one recharge for 10 or 500, she can
get all this coupons.
one more benefit is one can recharge without internet connection using
SMS or Tall Free numbers. So no need to find internet and one can
recharge with ZERO balance using tall Free number. How Awesome!!
Finally, they also arrange fantabulous contests for which i salute
‘Team Paytm’.. Free cash program during ipl and Tank-Full Petrol were
rocking ideas, guys!!
Keep Rocking and Recharging!!