There’s always something extraordinary about first experiences the first spring flowers blooming, the delight in a child’s eyes when s/he has accomplished something for the first time, first love, or as simple a thing as the first concert experience. Well, for me, my first encounter with Paytm has been rewarding to say the least. I think what struck me most is the simple design of the website. Come to think of it, how more convenient can this be and how tricky it used to be before I chanced upon this uncomplicated medium of instantly recharging one’s mobile phone.
But of course, going back to my story of why I have become an ardent fan of Paytm all of a sudden hmm, let me think!
Two years ago when I landed back in India with my husband and daughter-in-tow (after a robust expatriate stint of eight years), everything around us seemed new and clearly, my mantra was to make things simpler and more convenient. And, that included the cumbersome visits to the mobile vendor. So obviously I tried to delegate, rather ineffectively, my chores, some to my staff and one to my mother. I know, very harsh… My mother being a mother kept her monthly ritual of finding the local store first and then would wait patiently for the mobile recharge and many times somewhat unsuccessfully. This unfriendly ritual continued long enough until I had a happy accident of finding about Paytm, a unique and an easy way to recharge mobile phones quickly and at any time without having to go anywhere or having to wait in any queue. Long story short, what immeasurable convenience this has brought to my life and evidently my mother’s I have the power of being independent at my finger tips.
Furthermore, there are many interesting aspects of Paytm that I am keen to try like the innumerable discount coupons (from fun to food) that can be chosen while recharging. Also my friend buzzed me about a new feature called Paytm cash where she added money to her account to be used at a later date. I can’t wait to try it out considering how handy this can be especially in a situation of no Internet access. Above all though, their customercare service seems to work round the clock. I sent a tiny query (firstname.lastname@example.org) and they responded promptly and well within a few hours.
Often, I have realised when I stop chasing the wrong things, I find time to do things that matter. And, writing about my first experience with Paytm is one of those. And, talking of time, may I thank you for taking the time to read this.
Writer intro: Sangeetha is a recent convert to the Paytm experience. You are welcome to write about your experience too! Write to email@example.com