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All posts by Harinder

0.15% is a very big number for us

03 June 2013 by Harinder

Guys, We made a mistake. About 0.15% of you were affected by this error that lasted for about one week.

Some amongst you who downloaded the BookmyShow coupon from us might have found out that the coupon did not work correctly on the BookmyShow website. A coupon code for Bookmyshow looks something like a 16-digit debit/credit card number “5467435185009741″. Now we put this number in Microsoft Excel and well, it converts the above number to “5467435185009740“. We missed this minor change (which is well documented already) and sent out the wrong coupon code to you all.

We have fixed this now and have sent out new, working coupons to those amongst you who were affected. Please check your email and SMS inboxes.

Once again, I want to apologize for this error and want you all to be sure that we at Paytm stand by what we sell. Your money is yours, till you get what you asked for. It is as simple as that for us and this philosophy leaves no room for interpretation.

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21 comments | Categories: News & Announcements

Paytm’s mobile app. It glitters and is gold.

15 February 2013 by Harinder

I am very excited – a shiny new version of the Paytm mobile iOS & Android apps just went live. You’re invited to check out  versions for iOS, Android, BlackBerry, BB10, Symbian and Java Mobile phones. Or just visit Paytm.com/mobile.

Our mobile app has been a matter of pride for us since quite some time now. A lot of blood and sweat has gone into making it come up to the promise we made to ourselves sometime back. Our goal was to offer a recharge and bill payment in the same time that it takes for you to climb up a flight of stairs. I think we are there now.
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116 comments | Categories: News & Announcements

We’re growing up!

14 February 2013 by Harinder

Since the last time I wrote about what we accomplished in 2012, we’ve been planning for 2013 and boy have we become more spoilt with ambition :-)

After all, the demands of a few million (four, to be a bit more precise) of you every month are anything but simple to fulfill. Growing up to be the sustained #1 app on the Google Play Store in our category and that too with a 4.6 rating in our category isn’t a piece of cake. And making sure that our servers continue to fix you a recharge in under ten seconds no matter how many of you come by is NOT a walk in the park.
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2 comments | Categories: Jobs

Engineering positions at Paytm

14 February 2013 by Harinder

We’re hiring Senior Engineers in our team.

Here is what you have:

  • You are a born creator
  • You realize that with great freedom comes great responsibility
  • You understand why following everything to the book is not the ideal way. Be ready to quote examples!
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10 comments | Categories: Jobs

Dev Ops at Paytm

14 February 2013 by Harinder

We have Dev Ops openings at Paytm too!
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4 comments | Categories: Jobs

Database Administrator: Job description

14 February 2013 by Harinder

We’re hiring a DBA.
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2 comments | Categories: Jobs

0 to 36,00,000 in 24 hours!

03 January 2013 by Harinder

We launched… & boy did we launch with a bang!

The numbers speak for themselves – On Day 1, we sold over 3000 bus tickets across 614 cities, grossed a total of over INR 36,00,000 and made sure that over 4500 passengers booked their travel on Paytm. That’s a pretty awesome start, aint it?

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13 comments | Categories: News & Announcements

Chronicling 2012

31 December 2012 by Harinder

 

Paytm is almost two years old. Like a toddler, it has found its feet and now doesn’t know to stop. Over the past year we’ve gone through substantial changes and believe that we have carved out an identity for ourselves. An identity that evolved through the myriad modifications we’ve made that represent our goals and more importantly, our ways of working.

The best way to explain our identity is to explain where we came from: One97. Yup, we were Born mobile. In India, One97 is the largest mobile digital goods company and with an ambition built upon its success, One97 decided to build a consumer brand. Paytm is that brand.

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16 comments | Categories: Uncategorized

Santa goes back home a tad early

27 December 2012 by Harinder

Guys,

We launched the #PaytmTimeTravel campaign today and it is an amazing success so far! I almost slipped off my chair when I heard that several thousand folks have already added Rs. 2013 to their Paytm cash account. While I am happy to see our servers are buzzing just fine, I am also confronted with the commitment to honour the promise we made. Around here, we don’t make false promises so it is even more important for us to see to it that we honour everything we say.

I know now that if we continue this offer, we may not be able to honour it. Nothing else would suck more. And as a startup, there is only so much we can do in the absence of deep(er) pockets.

So we’re tuning things down now and change the offer such that our in-house Santa converts Rs. 2013 of Paytm Cash to 2100.

Those of you who have availed the offer will certainly not be short-changed and we shall stand by what we say.

Must add here though that this is exactly the kind of overwhelming response from you all that gives us all the energy to wake up every morning and do the very best we can do make things better and better for you guys! Stay with us guys and we shall continue to keep you charged!

 

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138 comments | Categories: News & Announcements

Marketing dudes and dudettes at Paytm

14 December 2012 by Harinder

Paytm is driven by innovation and the drive to bring joy to the faces of our customers and our Marketing team’s job is to spread the good word about this effort to all you good folk. We look for a great mix of enthusiasm and a penchant for speaking to the masses the kind of thing that is natural to some one who has marketing in their DNA.

Some good words we like.

You don’t sell, You help people buy.

You don’t close a sale, you open a relationship.

Stop selling. Start helping.

Do any of these mirror your philosophy as a marketer? If you put customers before yourself, product before revenue, emotion before communication then we are looking for YOU. We want people who love what they do and do what they love because we believe that it is only through passion that you perform miracles. Now, let’s think about the core offering from Paytm till last week (that’s before we launched Bus Tickets) Recharge and Utility Payments. This offering is like the petrol pump business. If you think you cannot differentiate a petrol pump, then this isn’t for you. Nope.

If you are in our marketing team, you leave no stone unturned to make an impact on how our brand is perceived and on the experience we create for our users. You should not only be able to live with the intensity we already have but also add to it. If you are a marketing dude or dudette at Paytm, you are passionate, energetic, always put the customers first, absolutely LOVE marketing and are ever willing to try out new things!

As you can see, this place is not for the faint hearted. If you are already excited, write to me at akhil@paytm.com and I will be waiting.

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50 comments | Categories: Jobs

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