So, what just happened ?

Since last night, our entire team had been up and we were attempting to launch a solid upgrade to our website. The upgrade would have provided additional stability and a much faster turn-around time for recharges and bill payments.

We’ve not been able to pull that off. We faced some struggles on the way and we felt that a half-baked product that would do anything less than wow you, would be not worth it.

So we did not push that upgrade out.

We’re sorry to have so many of you waiting for the site to come back up. We will ensure we bring you what we feel will make us awesomely proud Paytmers.

Charged! Very Charged!!


Net Banking goes live on Paytm mobile site

We are happy to announce that the Paytm mobile site is now netbanking-enabled. So now you don’t have to be limited to credit card, debit card and Paytm cash as your only payment options.

This was a request we had been getting from many of you who regularly use our mobile site. Well, we have cracked it now, and are happy to offer it to you. As always, you are not only our user, but also our product architect. :)

Net Banking on mobile site

To pay via net banking on the mobile site, simply choose the option on the payment mode screen. It will open up a list of all banks that are currently also available on the website. Choose your bank and go ahead with the payment.

Hope this will make things easy for you. If you face any issue with this feature, please write to us at

Grab your ‘Sone pe Suhaga’ Offer

Who wouldn’t want to get more out of life? Well, now you can definitely get much more out of good deals, in fact some really BIG deals! Are you ready to be surprised with shop till you drop experience at never before prices? We can’t wait to tell you all about it.

Like always, we are striving to offer more value to your Paytm experience. This time around, we are bringing the best of deals on Home & Living at (which is the digital commerce arm of Future Group that has brought stores like Big Bazaar, Pantaloons, etc).

What is so incredible about this is not only can you avail discounts already being offered, but with every Paytm coupon you get an additional discount of Rs 100 on a minimum purchase of Rs 250(act now, they are valid only until 31 March).

This means at least a whopping 40% off (the actual discounts will be much more) on any purchase of things such as Nirlep non-stick cookware, kitchen utilities, Aristo stainless steel dinner set, English Learner kids laptop, Koryo microwave oven, and a host of other amazing things.

So what do you have to do to avail this? Just use for your mobile, DTH or datacard recharge and bill payments and get Futurebazaar coupon along with many exciting coupons.

Hurry, don’t miss the mind-blowing Home Mela offers at now you can have the cake and eat it too :-).

Sangeetha Iyer

Get your Summer Scoop Now!

What is your favourite thing about summer? Scoops of yummilicious ice-cream? Thinking about indulging in your favourite ice-cream sundae yes, one of the most amazing things about this time of the year! Oh boy, do we have some GREAT news to share with you :-)

With the arrival of summer, Paytm is delighted to bring Baskin Robbins (one of the most well-loved global ice-cream chains) lipsmacking offer just for you!

You can avail this sweet treat using Baskin Robbins coupon: Buy one sundae and get another absolutely free.

It’s really that simple. Visit for your recharge or bill payments and select Baskin Robbins coupon along with other exciting deals. And the next thing you do is look for its outlet near you. :-)

Let’s welcome summer with the recharging flavour of Baskin Robbins ice cream!


Paytm Flashback!

Change seems to be the flavor of the month. So I thought I must share with you how Paytm has changed right in front of my eyes!

Hi, my name is Abhishek Rajan and I have been associated with Paytm for almost 3 years now. I joined One97 Communications in April 2009. I was given the responsibility of setting up the commerce business vertical. Today, this commerce business vertical is popularly known as Paytm!

It’s always fun to create something from scratch. With no set rules to follow, one is only constrained by one’s own creativity and perseverance. With contributions from 3 other team members (1 product manager and 2 developers), I managed to build and launch One97′s first ever commerce product in August 2009. The product used to be known as One97′s mobile commerce platform, until June 2009 when I got the rare privilege of giving it the name PayTM, short for Pay Through Mobile. On 16 November 2009, Paytm Mobile Solutions Private Limited was registered as a subsidiary of the parent company One97 Communications and there was no looking back after that.

In 2010, we decided to enter the e-commerce business. Since Paytm had already become a known brand among our B2B customers, so we decided to use it for our B2C e-commerce business as well. Unfortunately the domain was unavailable, so we registered the domain The first version of our prepaid recharge website was launched in August 2010 with the address It was a thrilling feeling for me to see users coming to our site and buying prepaid recharge from us. It’s very similar to the sight of customers stepping into your newly opened shop and buying stuff. In the first week of launch, we used to do less than 40 recharge transactions in a day, amounting to a total recharge value of Rs.5000.

At such low volumes, every new transaction was a reason to cheer about. More so because we did not do any marketing or promotion. Not a single penny was spent to attract these customers to our website. All these users were coming to our site simply by finding our website link in google search or through our Facebook page. For many months we offered a free one month subscription of Jokes SMS Pack on every recharge of Rs.100 or more, and it made our customers really happy.

In December 2010 we finally managed to get back the domain name and our site address was changed from paytmonline to paytm. At that time we were doing more than Rs.1 lakh worth of recharges every day, a 20x growth since our launch 4 months back.

August 2010 –  January 2011 in August 2010 in January 2011

April 2011 –  September 2011 in September 2011

Today, we do more than half a crore worth of recharges in a single day. The Paytm team has now grown 10 fold, from just 4 members in 2009 to 35+ across various functions like engineering, customer support, product development, marketing and network security. Btw, on the m-commerce front, we now have marquee customers like HomeShop18, DishTV and Snapdeal who trust Paytm as a secure mobile payment platform.

Life at Paytm has always been extremely exciting for me. Being a startup environment, I got the opportunity to wear multiple hats – from developing the beta version of the website to replying to the initial customer queries on email/phone/twitter, from ensuring that we always have sufficient recharge inventory in stock to running weekly contests on our facebook page, from collating jokes for the free sms pack to posting updates about new recharge plans on our blog, from bringing more online payment options to setting up a 24X7 customer support, from writing the content for all customer communications to adding new product features, from partnering with brands for free coupons to making the most trusted and easy to use prepaid recharge destination. These days I am busy working towards enabling new products & services (other than recharge) on

While life at Paytm has always been a high speed roller coaster ride with its ups and downs, twists and turns, one thing never changed – your endless love & support that continues to inspire us to keep going on. We have many more miles to go before we sleep, after all we have the Paytm Promise to keep! :)

Paytm is all set to change!

Change. It happens every moment, everywhere. Heck, the time changed since you started reading this post.

We can’t wait to share something big and exciting cooking at Paytm. Can you guess what it is going to be? Okay, let us give you a clue.

We are giving it all we have to make your Paytm experience even easier and better. On the brink of launching this something new, we sincerely hope to delight you with greater convenience and better features. We think what you are going to see very soon will be refreshing and pleasing to the eyes.

Curious? Okay, how about if we tell you that this is happening because you inspired us. Yes, as always. We are able to grow and evolve more when we get to know your ideas.

So coming back to the subject, all we will say for now is watch this space!

Thank you from everyone at Paytm!

PS: Drop us a hint if you have guessed what this change is going to be. :)